We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Testimonials

What Families Are Saying

Real Stories from Real People

First time will always be first times I am I am glad I chose Nakamura’s
Author: Bob Weier rated with 5 stars

Michael Gray was amazing and made us feel really comfortable discussing something that could be difficult. We are grateful and feel more at ease for our children knowing they don’t have the burden of arranging for our resting place.
Author: Kelli Haaff rated with 5 stars

Brad was compassionate, courteous and kind. I felt comfortable entrusting him and Nakamuraʻs with assisting my ohana when my time comes.
Author: Caroline Hartman rated with 5 stars

Fast, friendly, and informative services provided.
Author: Joella Jones-Saito rated with 5 stars

Very professional and friendly staff. Kept me updated as to problems and progress.
Author: Julie “Pupule Julie” Neizman rated with 5 stars

100% Recommend Chasity Koko!! She was just amazing from the very beginning till the end. She was sympathetic, compassionate and a blessing to work with. Mahalo Chas for all that you've done to help us create such a memorable service!!
Author: Shaila Kahalewai rated with 5 stars

Chasity Koko was a great help in assisting us in my mother’s funeral. Very informative on what was getting done and had the answers for all of our questions. She made it seem like she was part of our family. Very loving and caring. Mahalo, Leyton Kahalewai son of the late Lynn Kahalewai
Author: Leyton Kahalewai rated with 5 stars

Chasity was outstanding at handling arrangements for my Uncle. Everyone I dealt with spoke with compassion and sympathy and the entire experience was as pleasant as it could have been given the circumstances.
Author: T Sregor rated with 5 stars

Great service, never felt pushed in any unwanted direction. Very accommodating in all ways. Highly recommended and would use them again
Author: Jason Porta rated with 5 stars

Very positive, easy, clear information. No hassel set up of my pre-arrangement plan.
Author: Rhoda Rellez rated with 5 stars

Annette Lohman September 10, 2025 5 stars

Jpoy808 August 10, 2025 5 stars

“My beloved husband had a very long term illness and ended up in a foster care home for the last two years under the care of Maui Hospice. Even though we knew his time on earth was nearing, the ending was shocking. Fortunately, Nakamura Mortuary gave us full support starting with two men arriving within 90 minutes on a Sunday to help take care of my husband. They were very low key and respectful. The next week I met with Chasity Koko, Funeral Arranger, along with Kyle Pan Ching, Family Service Advisor, at Nakamura Mortuary. Chasity and Kyle were both very comforting to me. I spent most of my time with Chasity Koko and she made me feel like part of the family. She is very accommodating, answered all my questions, very detailed and encouraged me to contact her at any time. She responded to my emails and called me just to connect if we needed to chat. I appreciate having a lasting relationship with Chasity, as all I have to do is drop an email and she responds.”
Nancy Price May 12, 2025 5 stars

“I truly appreciate Ivyjean Rivera and Chasity Koko for their outstanding professionalism and service. They genuinely put a lot of care into making sure the bereaved family is taken cared of and final arrangements for their departed loved ones are seamless. Mortician, Raji Gaskin, did a great job in making my beloved mother in law look beautiful. Our family will always remember their compassion and empathy during our difficult time of grief. God bless!! ”
Hazel Valdez Segundo April 02, 2025 5 stars

Vicky Gallagher March 22, 2025 5 stars

Sally Kaahanui March 21, 2025 5 stars

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