Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
I highly recommend Nakamura mortuary the staff was kind and professional in the care of my daughter.Couldnt have done anything better .Very supportive through the process .
Author: Christine Nelson rated with 5 stars ★ ★ ★ ★ ★
Chasity was the bestest. She paid attention to everything we wanted and even things we didn’t know to ask for. She covered everything from start to finish. Making this difficult time as easy as possible for our Ohana. A million thank yous. She became an instant part of our Ohana. Aloha and Mahalo Nui Loa from the Tavares Ohana.
Author: Paula Marie rated with 5 stars ★ ★ ★ ★ ★
This is my 4th funeral with Nakamura. The reason I keep coming back is their service from the receptionist, director and planner.My husband and I even bought funeral plans from here. Caring, sincere, well meaning. We are very satisfied.
Author: Nadine Cabreros rated with 5 stars ★ ★ ★ ★ ★
Wonderful, compassionate and caring. They cremated my baby girl completely free of charge. Would recommend to anyone!!
Author: Hailey Gellerstedt rated with 5 stars ★ ★ ★ ★ ★
Nakamura was really good to us! Casey was an awesome help, caring and compassionate, all while being efficient and good at what she does. They went above and beyond the call of duty to help us through one of the worst moments people can go through, in this case we lost our father. Great funeral home ran by awesome people. Highly recommend
Author: Mitchell Shelman rated with 5 stars ★ ★ ★ ★ ★
Excellent service
Author: Kirk Evans rated with 5 stars ★ ★ ★ ★ ★
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“Extremely grateful for the Nakamura Mortuary staff and Maui Memorial Park staff. The moment Carl arrived to retrieve my grandmother, he was so compassionate and professional, explained everything in detail and treated my grandmother like his own relative. Our arranger Chasity went above and beyond for our ohana and is absolutely amazing!!! We are and will always be forever grateful for how perfect our grandmother looked and appreciate Raji for his unmatched skills. Thank you Renie for your help with choosing a space at Maui View and to Shardan for going out of your way to show my uncles the glass niche. Chase and Chris, you’ve built an awesome team, the mortuary looks fantastic and Northstar Memorial Group truly knew who would make Nakamura Mortuary and MMP shine above the rest 😊 Humbly given, Caprice”
Caprice-Shawna Sambrana January 12, 2025 5 stars ★ ★ ★ ★ ★
Keith Koehler December 14, 2024 5 stars ★ ★ ★ ★ ★
“I would highly recommend Nakamura Mortuary!!! Ivy was Amazing! During this difficult time, she made this process easy! She was thorough, informative and very efficient. She’s an asset to this establishment. Her communication and follow up was excellent!!! Thank you Ivy for being a blessing to our family and helping us to lay our mom to rest! We appreciate you!!!”
George Ostermiller October 18, 2024 5 stars ★ ★ ★ ★ ★
“Very pleased with service and treatment, professional and caring. Glad I attended the seminar, got a better understanding and made my plans. Michael Gray was helpful and friendly.”
Gina Marie June 27, 2024 5 stars ★ ★ ★ ★ ★
“I had the pleasure of working with Jason Miller during the hardest time of my life. My husband died unexpectedly and Jason was extremely gentle and kind. He made this horrible experience bearable and by his love and kindness. He's checked on me and made me feel like a part of the Nakamura family. Don't bother looking for anyone else, Jason is the man you want to work with! I feel so blessed I found him. If I could give him 10 stars, I would! ”
Leah Underdown June 09, 2024 5 stars ★ ★ ★ ★ ★
“Thank you so much for the amazing job you all did! especially Chase Ward to help me with my husband cremation. I was extremely impressed with their elevated levels of skills very professional, deeply knowledgeable, kind, and compassionate. “I highly recommend Nakamura Mortuary.” Mahalo!! M. Salem Lahaina”
Kt Salem June 08, 2024 5 stars ★ ★ ★ ★ ★