Reviews

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

On February 11th. I lost my husband of 30+ years while vacationing in Hawaii. We were only there for 12 days before he unexpectedly passed away. I was devastated, scared, and lost not really knowing what to do. I made the decision to call Nakamura Mortuary and I am so forever grateful that I did. I had so many worries and concerns about what "to do" next, I could barely gather myself enough to think straight. Then I met Christina Honokaupu. I can not give enough praise to this woman to shine her in the light that she deserves. She is a God send! A true to life REAL angel in the flesh. Put on this earth for people like me that don't have a clue. This woman not only helped and guided me, but sat there and CRIED with me as well. She understands pain and sorrow and literally walks you through it every step of the way. I don't know how I could have gotten through it all without her honestly. Nakamura Mortuary was the perfect choice to make. The staff are extremely caring and genuine. No pressure applied by ANYBODY at this facility. The staff is accommodating and professional. Their intent is to help you. They are very clearly, not just there to sell a casket. I would also like to add that when the "pricing" part of the conversation came into play, they wouldn't even discuss it with me over the phone, instead they assured me that "cost" is something they have never allowed to be a reason for not helping you with your loved one. And they were true to their word. ~Lorna

Lorna J Clark March 17, 2021

Dear Irene, With grateful hearts we send our love and thanks to you. You answered our prayers of need so quickly and efficiently. As Nat says, "we owe you one!" Thank you for making it possible for us to have the funeral service and burial so quick, as we wanted to make sure our relatives didn't have to go home and come back at a later date. We really didn't expect her to go so soon, but she went with so much love from all those around. She had a beautiful send off and we know we were able to follow all of her requests. You and your staff made her look so beautiful and at peace. We knew that she was in good hands and we knew that God was in control. Her time on earth might have ended, but because of our faith, we know we will see her again. We are appreciative of the work you do. Maui is very fortunate to have you here and we will share with our friends and family of the great service Nakamura's and you, provided our loved ones and the community. Thank you from the bottom of our hearts. Love,

The late Doris Nishimura and her grateful family June 13, 2018

Dear Meghan, Your expertise was such a blessing during the trying time of our Mom, Matsue Kaneshiro's passing. Within an hour's time, you had coordinated Mom's service and it went perfectly. The entire upstairs staff is to be commended also as they were so accommodating. Mom had a beautiful family service, thanks to you. And the blue velvet covered chairs just added an elegant touch! You are indeed an asset to the firm with your knowledge and warm personality. Mahalo with our heartfelt gratitude.

Nancy Koki July 14, 2017

Dear Meghan, Your expertise was such a blessing during the trying time of our Mom, Matsue Kaneshiro's passing. Within an hour's time, you had coordinated Mom's service and it went perfectly. The entire upstairs staff is to be commended also as they were so accommodating. Mom had a beautiful family service, thanks to you. And the blue velvet covered chairs just added an elegant touch! You are indeed an asset to the firm with your knowledge and warm personality. Mahalo with our heartfelt gratitude.

Nancy Koki July 14, 2017

To Meghan & Staff, A very special THANK YOU for everything you helped us with during our hardest ordeal!! My mother was so very very special to us and loved by all!! YOU folks made her transition into her new world so smooth and peaceful. We're sure she is truly blessed and happy to be there now!! Much Mahalo

Ron, Gail & Families April 20, 2017

Dearest Meghan, On behalf of my mom...the late Toshiko Nakamura, we would like to thank you for your professionalism and flexibility during the planning of mom's services! The gentlemen who handled the funeral and burial did an outstanding job! Thank you so very much! P.S. the program you designed was so beautiful!!! The choice of photos that you printed also! We truly appreciated all that you did for us!!! Love,

The Koki's & The Tsubaki's March 21, 2017

Thank you Nakamura Mortuary Family, Mahalo for your genuine service. Your entire staff was very attentive to our family's needs, during our difficult time. Mahalo,

The Family of Valentin Cajudoy January 30, 2017

That was the most beautiful funeral. Everything went nicely. I was very impressed. Thank you to the staff, We would not have been able to do without your help. Everything was perfect! I am glad we dealt with you. In the future we ask for your help again. Thank you,

T. & Y. K.

Aloha Elizabeth - Thank you so much for making the process so easy. Your calm serene voice is very soothing at a time that isn't very enjoyable. Laughing with you was fun! I will refer my friends to you!

S.

I would like to share my Nakamura experience, should it provide any help to those who may need to find some insight or comfort. Losing a loved one, regardless of the circumstance is devastating. I have had this experience twice in a short time, both my husband of almost 35 years, and my only child and last living family member. My husband died in Canada, my child, (37 years of age) in Maui. I was in disbelief when I received the call from the Maui police department that I lost my only child, and last living relative. Friends of my son suggested I contact Nakamura for his "journey home". Weary having flown, Bangkok, to Hong Kong, to Vanocuver, then Maui, (4 days non stop) I arrived, wondering what would await me, having done this before. Allow me to say more surprise. I was greeted by the most kind, and truly sincere team who genuinely cared about what I truly desired, and a team who cared about me, as a person, not my money, or what they could sell me. They cared about my friend who had accompnied me, to help with the numerous things that needed to be taken care of. I returned many times, even after the details and my son's event was complete, and Elizabeth took time on a weekend to assist me, on her day off, with respect, true sincerity, while her team sent us off with "thank you for allowing us to be here and care for your son. Nakamura's team radiated a spirit of understanding, sincerity, love, and for lack of a better explanation a friendship that will stay with me forever. My son was brought to a "family" that took him into their loving hands and arms to help me carry him home. No one wants to go to a funeral home, ever. If your day requires you to meet with a team to assist you in this journey, I cannot think of anyone better suited to assist in such a journey. Thank you to everyone at Nakamura for making this journey and experience such a kind loving time.

U.K. February 18, 2013

Thank you so much for your support and kindness. Your help with the process was very helpful and appreciated.

The K. Family

Veronica, David, Craig, Kathy, and all of the Office Staff, Thank you all so much for all of your help at Aunty “M’s” service this past Saturday. It was such a pleasant experience dealing with all of you. Your assistance on Saturday really lessened the burden on all of us family members. We really can’t thank you enough. Much Mahalo and Aligats,

B.H.

Nakamura Staffers, Mahalo so much for taking care of our dearly beloved in August. Truly appreciated your services. Extending our warmest to all of you,

The P. Family

We would like to thank all of you for providing such amazing services. Our family who has recently been a part of 2 funerals held at your Maui, Nakamura Center location would like to share how very pleased we were with the kindness and warm feelings we all encountered by Misty and Robin who were the staff members assisting our family and also closest family friends. From beginning to end, at both services, we observed them offer such care and love to ensuring everyone felt comfortable and welcomed during such a difficult time. They were present and available, showed the utmost respect and paid special attention to anyone needing extra help. Misty paid special attention to the children and our elders and Robin was always right there, ready to help. Their kindness and genuine care will always be part of the memories we have at the services we attended at Nakamura's Center. Please share our gratitude with them, it couldnt have been a better experience at such a time. We are confident in sharing with others that the Nakamura Mortuary provides such a warm and welcoming environment.

Kekape and Craig Ohana January 09, 2020

Dear Nakamura Mortuary & MM Park Staff, With grateful hearts we send our love and thanks to each of you who had played such a comforting role in making mom's last journey in life, so beautiful. We really didn't expect her to go so soon, but with your care and compassion, it made our job so much easier. Her time on earth might have ended, but because of our faith, we know we will see her again. God is good! We are appreciative of the work you do. Maui is very fortunate to have you here and we will share with our friends and family of the great service you provide our loved ones and the community. Thank you from the bottom of our hearts. Love,

from the late Doris Nishimura and her grateful family June 13, 2018

The kindest hearts expect no reward and deserve it all the more. You give so much of yourself in the kindness you show and the lives you touch. That's why you deserve a heartfelt "thank you" and a wish that all the goodness you share comes back to you. Much mahalo's for all you have done. Love & Aloha,

The Vargas Ohana. April 20, 2017

The kindest hearts expect no reward and deserve it all the more. You give so much of yourself in the kindness you show and the lives you touch. That's why you deserve a heartfelt "thank you" and a wish that all the goodness you share comes back to you. Much mahalo's for all you have done. Love & Aloha,

the Vargas Ohana. April 20, 2017

Dear Meghan, We want to thank you for all your care & kindness following the death of my sister Sandra Heim. You helped us during a devastating time and made it possible for us to bring Sandy home with us. The phone calls, your availability, help with the ME, holding a small ceremony and the cremation on such a short schedule allowed us to get home to our family and grieve together. Thank you again,

Julie B. & Family March 24, 2017

Meghan, Words cannot express my gratitude for all of your help with Daddy's services. You turned a very difficult situation into one that will be memorable for the rest of my life! You allowed me to grant every with that Daddy wanted and then some! Not only your professionalism but also your compassion and heartfelt sympathy made it so much easier for my family and I. You went out of your way to accommodate us! And for that, I just want to say P.S. I did receive the death certificate - Thank you! Also thank you for your help with the Cadillac! Thank You!

Kina (Miyabara) Silva -daughter of Stanley Miyabara March 09, 2017

To the Staff - Thank you for all your assistance in arranging and helping for out mothers funeral service. Your help relieved the stress, confusion, ect. And thank you for your generosity. The flower arrangement was beautiful. Megan, thank you for suggesting making floral sprays for our other relatives.

E.C.

Miss Elizabeth - Ever so prim and proper I love it. Well this is my last appearance here and I will surely miss all of you. Thanks for being a listener at a time I was upstairs. I appreciated the laughs. You take care of yourself and C. Until we meet again. Love Ya.

N.

Elizabeth - I am eternally grateful for your gentleness and support through this difficult time. I thank you from the bottom of my heart for everything you've done. With Gratitude and appreciation.

E.C.

Dearest Nakamura Mortuary, We would like to thank all of you for the help and support in arranging our father’s services. A special thanks to Kathy for helping to bring our father back from the Philippines; Elizabeth for arranging the services; Divina and all the men for helping during refreshments and lunch to make sure all our guests were taken care of. Also, thanks to the gentleman (sorry we forgot his name) that helped us at Maria Lanakila (Church) all the way to burial services at Maui Memorial Park. Without all of you, we couldn’t have made our father’s last wishes possible. The quality of service you all provide made it easy for our entire family during our time of bereavement. Our deepest appreciation,

The A. Family

To the Staff of Nakamura Mortuary, Words cannot explain the gratitude we have for your professionalism, thoughtfulness, sincerity, kindness, oh- the list can go on and on and on! From the moment David and Craig came to MMMC for E., to meeting Connie and Kathy at the office, Chris and Veronica (and Craig) at the chapel- WOW! Chris, the poem was PERFECT! God’s presence was felt by all. Thanks very much to all of you. God bless you always, and may His son, Jesus Christ, live in your hearts forever. With Love, Prayers, and Thanksgiving,

L.K. and family

We, the family of J.N., would like to thank you all for all the help that you gave my dad when he needed it. You all were so kind. Thank you again,

The N’s.